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About Us

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THE COMPANY
Celebrating 15 years in business this year, Gifts to a Door creates and delivers stunning gift baskets and gift hampers Australia Wide. We are Brisbane based, offering a reliable hand delivery service for Brisbane locations, and we ship to all other locations. 

THE GIFTS
Our hampers combine quality gift items, gourmet food and wine and delicious chocolates ideal for real estate settlements, corporate customers and personal celebrations. Every gift hamper is given a personal touch through design, packaging, wrapping including stunning handmade bows. For corporate customers we colour match your gift with bows in corporate colours. All gifts include a complimentary sealed gift card with your own personal message to the recipient.

THE SERVICE
All of our gifts are made to order when you order, which means all of our gifts can be customised to suit your individual or corporate needs. Our website enables you to make changes to products and add extra gift items and balloons. But if you are looking for something different that you can't find online, please give our team a call, we're only too happy to assist. Our customers enjoy outstanding service, from a passionate, creative team. We look forward to assisting you with your next gift delivery!

TRADING HOURS
Office: Monday to Friday 7.30am to 5.30pm. Closed on Weekends & Public Holidays.

HOW TO ORDER
Online: Through our secure online store. Or Telephone or Email
Payment Options: MasterCard, Visa, Direct Deposit, Business Cheque. (Please note goods will not be dispatched until cheque is received and cleared, or deposited funds are cleared)

PRICES
All prices are quoted in Australian Dollars including GST. Price includes gift wrapping and decoration. Balloon prices include balloon inflation with helium.

ALCOHOL
Gift Hampers (including alcohol) may only be purchased & delivered to persons over the age of 18 years.

TAX INVOICES
A tax invoice is automatically emailed for all internet orders. When you order by phone, a tax invoice will be forwarded shortly afterwards via email.

DELIVERY
The delivery fee is additional to the hamper or gift prices. Please refer to the Delivery page for full delivery details and terms.

CANCELLATIONS
Cancellations or alterations to orders must be made at least 48 hours prior to dispatch. Should you need to cancel your order, money will be refunded less a $15 admin fee and ONLY if notice is received 48 hours prior to the scheduled delivery date. Cancellations received with less than 48 hours notice will be charged at 50% of the total order value. We are unable to cancel orders that are already prepared and are with our couriers for delivery. 

DELIVERY TERMS
Gifts to a Door cannot accept responsibility for delays incurred by external couriers. Whilst every care is taken to ensure accurate and safe delivery, we cannot accept responsibility for unforeseen circumstances, such as theft or damage or a parcel not arriving at a certain time or place. Should a gift be returned to us due to an incorrect address provided by you, or if the recipient is unable to accept the gift, we will re-send the item for an additional freight charge. It is the responsibility of the sender to ensure the correct address is provided as gifts may be left when no one is home. Refunds will not be given.

PHOTOGRAPHY, PACKAGING & SUBSTITUTIONS
Every effort is made to provide products as listed and illustrated. However in the event of supply difficulties, we may be forced to substitute an item. In this case we will replace the product with a close alternative of similar or greater value. When extra gift items have been added by the customer to existing hampers we may have to change the box or basket to accommodate the additions.

PRIVACY POLICY
When ordering from Gifts to a Door we gather information such as your name, contact details and credit card details. This information allows us to complete your transaction. Your email address and personal details are kept in the strictest confidence and will never be given to a third party.

By purchasing with us you agree to the above terms and conditions.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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