Gifts to a Door

THE COMPANY
Gifts to a Door has been creating and delivering stunning gift baskets and gift hampers in Brisbane and all over Australia since 2003. We have a reputation as Brisbane's leading gift supplier. Our hampers combine quality gift items, gourmet food and wine and delicious chocolates ideal for real estate settlements, corporate customers and personal celebrations.

THE GIFTS
Every gift hamper is given a personal touch through design, packaging, wrapping including stunning handmade bows. For corporate customers we colour match your gift with bows in corporate colours. All gifts include a complimentary sealed gift card with your own personal message to the recipient.

THE SERVICE
All of our gifts are made to order when you order, which means all of our gifts can be customised to suit your individual or corporate needs. Our website enables you to make changes to products and add extra gift items and balloons. But if you are looking for something different that you can't find online, please give our team a call, we're only too happy to assist. Our customers enjoy outstanding service, from a passionate, creative team. We look forward to assisting you with your next gift delivery!

TRADING HOURS
Office: Monday to Friday 8.00am to 5.30pm or Online: 24x7

HOW TO ORDER
Online: Through our secure online store. Or Telephone, Fax or Email
Payment Options: MasterCard, Visa, American Express, Direct Deposit, Business Cheque. (Please note goods will not be dispatched until cheque is received and cleared, or deposited funds are cleared)

PRICES
All prices are quoted in Australian Dollars including GST. Price includes gift wrapping and decoration. Balloon prices include balloon inflation with helium.

ALCOHOL
Gift Hampers (including alcohol) may only be purchased & delivered to persons over the age of 18 years.

TAX INVOICES
A tax invoice is automatically emailed for all internet orders. When you order by phone, a tax invoice will be emailed within 48 hours.

DELIVERY
The delivery fee is additional to the hamper or gift prices. Please refer to the Delivery page for full delivery details and terms.

REFUNDS & REPLACEMENTS
Cancellations or alterations to orders must be made at least 24 hours prior to dispatch. Refunds can only be given when orders are cancelled at least 24 hours prior to dispatch. Refunds may also be given at the owners discretion where it is deemed that the service has not been provided and we are at fault, but excludes circumstances beyond our control such as delays in external courier deliveries etc. Any claim for refund must be made within 14 days of order date. In the instance of breakages of goods in transit, refunds are not available, however a replacement item may be sent at no extra cost.

UNDELIVERABLE & UNCLAIMED GIFTS
Should a gift be returned to us due to an incorrect address provided by you, we are happy to re-send the item for an additional freight charge. Should a basket be returned to us because the recipient is unable to accept the gift, we can re-send the item to you or another address for an additional freight charge.

PHOTOGRAPHY, PACKAGING & SUBSTITUTIONS
Every effort is made to provide products as listed and illustrated. However in the event of supply difficulties, we may be forced to substitute an item. In this case we will replace the product with a close alternative of similar or greater value. When extra gift items have been added by the customer to existing hampers we may have to change the box or basket to accommodate the additions.

PRIVACY POLICY
When ordering from Gifts to a Door we gather information such as your name, contact details and credit card details. This information allows us to complete your transaction. Your email address and personal details are kept in the strictest confidence and will never be given to a third party.

By purchasing with us you agree to the above terms and conditions.